United Nations Managerial Competencies

Vision

It is important for staff to have a vision of how the Organization will fulfill its mandates and carry out its work. Understanding the Organization’s direction provides clarity and makes people enthusiastic about the future. It also helps staff members to see the link between what they do everyday and the overarching goals of the United Nations.

Leadership

We hear about leaders every day, some who are great and charismatic, and others who inspire us to change. At the United Nations, leaders serve as role models for the staff. They listen before they act; and while they nurture relationships and gain broad support, they also make tough decisions and drive change that is necessary. They make things happen with the support of others.

Empowering Others

Having a manager who shows trust and confidence in you is essential for success. A good manager delegates responsibilities, is clear about what is expected, and values everyone’s inputs and expertise.

Managing Performance

Managers are required to complete staff evaluations, have discussions about career planning and learning objectives, as well as the competencies necessary to complete performance goals. It is not always easy to have these discussions, but giving and receiving feedback and having an on-going dialogue about performance is both rewarding and helpful.

Building Trust

We often work in teams at the United Nations. When a leader of a team trusts you, it empowers you and makes you proud to be part of that team. A good manager is open to others’ views, follows up as promised and gives the team due credit. It is great working in an environment where you feel free to speak openly and know that your opinions are valued.

United Nations core competences

If you’re looking for a position with the United Nations you should also possess a combination of skills, attributes and behavior that are directly related to successful performance on the job.
These core competencies are:

Teamwork

At the United Nations, teamwork is essential. We work collectively towards a common goal and together we get the job done. As a team member you have to genuinely value other people’s ideas and expertise and be willing to learn from others. The team’s agenda comes before your own.

Client Orientation

We put all those we serve first and make sure that they feel valued. It is important to have productive relationships with people based on trust and respect. You have to listen to what they need and find appropriate solutions for them. The reward comes when you feel you have made a difference to those you serve.

Creativity

 At the United Nations we actively work to improve our programes and services. That means that we value new ideas and celebrate new ways of doing things. We are always looking for innovative solutions to solve problems and to improve the lives of those in need. There is room for creativity at the UN.

Commitment to Continuous Learning

There are many great workshops and programes available for professional growth and development. The United Nations is committed to a process of continuous learning and encourages us to keep abreast of the latest trends in our respective areas of expertise. You never stop learning.

Communication

 At the United Nations good communication goes beyond merely disseminating information effectively in a written or verbal manner. It is also the ability to use good judgment in each situation, to tailor the tone and content so that a message is well understood. Effective communication includes listening to others and responding appropriately.

Planning and Organizing

Each department and office has a work plan that outlines what has to be accomplished and each unit and individual develops goals that support the Organization’s larger vision. You have to identify the priorities but also adjust them when needed. Time and resources have to be used efficiently and one has to allow for contingencies when planning.

Accountability

ou have to take responsibility for your role in a larger project and for specific tasks. In honouring your commitment, you have to be mindful of the Organization’s regulations and rules, programme beneficiaries and Member States.  

Technological Awareness  

t is hard to keep up with the fast pace of technological change, but the Organization offers training as well as support and consistently presents opportunities to keep abreast of technological development.

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